04 Aug Important COVID Clinic Update
To all our valued clients and their pets
As an essential service, we are still open and want to assure you that we are here to meet the needs of you and your pets during the recent resurgence of COVID 19 in the community.
Tallebudgera Veterinary Clinic is following the advice of the Queensland Government and have re-initiated changes that will reduce the risk of coronavirus transmission throughout our community. Our changes are designed to make your visit to our facility safer and to keep our staff safe as well. We understand some of these changes will not be convenient, however, we take our social responsibility to our community very seriously.
Everyone must wear a mandatory mask and check in using the QR code at the front door or at reception. If you object to this, kindly wait in your car, then call the clinic to advise of your arrival and we will provide a curb-side consult.
We request that there are no more than three people in our waiting room at any one time. We will be restricting this to two seated clients and one standing client at the reception desk. Please comply with our staff’s requests to leave the waiting room if required to adhere to this requirement. Our staff will indicate to you when it is safe to enter the waiting room. If arriving with other family and friends for your appointment, we request that the additional people wait outside. Additionally, only 1 person will be allowed in the consult room with the vet
We also ask that all over the counter purchases (food, medications, and preventatives) be ordered and paid for over the phone. Once you arrive at the clinic please call us and one of our friendly team members will bring your goods out to your car.
If you require an appointment but have:
- returned from overseas travel in the last 14 days
- have been to a COVID Hotspot in the last 14 days
- are experiencing symptoms such as fever, cough, runny nose or shortness of breath
we ask that you please call to advise us of this so we can endeavour to help you and your pets in the safest way possible for both you and our staff.
Thank you so much for your understanding. We will continue to update you via social media and email of any changes.
Dr Ross Evans